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Using Measurement in Human Capital Management

Using Measurement in Human Capital Management

  • Overview

    For this assessment, you will write a 3–4-page evaluation of how a specific organization measures HCM, as well as what it can do to improve its measurements.Note: The assessments in this course are presented in sequence and should be completed in order.SHOW LESSAs a human resource professional, you must be well versed in the design, implementation, and analysis of metrics.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

    • Competency 2: Assess the effectiveness of workforce management strategies and recommend appropriate practices to support organizational strategies in a global environment.
      • Evaluate human capital measurement strategies in an organization.
      • Recommend HCM best practices.
    • Competency 3: Analyze the role of data and metrics in making informed, data-driven decisions about HCM.
      • Analyze tools and techniques used by an organization to measure human capital.
      • Describe how an organization measures human capital using KPIs.
    • Competency 4: Communicate in a manner that is professional and consistent with expectations for HR professionals and master’s level programs.
      • Write in a manner that follows a logical structure and is evidence based.
      • Format resources and in-text citations according to APA sixth edition style and formatting.
    Competency Map

    CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.

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    Context

    Metrics in HRM

    Defining HR professionals as strategic partners has long been the focus of the Society for Human Resource Management (SHRM). As an HR professional, you and the strategies you implement need to be aligned with your organization’s strategic plan. You will be expected to be able to evaluate whether this plan is actually adding value to the organization, so it is important that you are proficient in metrics.SHOW MORE

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    Questions to Consider

    To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community.SHOW MORE

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    Resources

    Suggested Resources

    The resources provided here are optional and support the assessment. They provide helpful information about the topics. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MBA-FP6247 – Human Capital Management Library Guide can help direct your research. The Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you.

    HCM Workforce Management

    The following resources provide information about workforce management.

    SHOW LESS

    HCM Workforce Management Metrics

    The following resources provide information about workforce management strategies.

    • Baron, A., & Armstrong, M. (2007). Human capital management. London, England: Kogan Page.
    • Gates, S., & Langevin, P. (2010). Human capital measures, strategy, and performance: HR managers’ perceptions. Accounting, Auditing & Accountability Journal, 23(1), 111–132.
    • Ward, A. (2008). Ac-count-able HR. Human Resource Management International Digest, 16(3), 11–13.
    • Mayo, A. (2012). Human resources or human capital? New York, NY: Routledge. ISBN:9781409422853. Available from a vendor of your choice.
    • Pease, G. (2015). Optimize your greatest asset – Your people. Hoboken, NJ: Wiley. ISBN: 9781119004387. Available from the bookstore.
    • Phillips, J. (2014). Making human capital analytics work: Measuring the ROI of human capital processes and outcomes. New York, NY: McGraw Hill Professional. ISBN: 9780071840200. Available from a vendor of your choice.
    HCM Key Performance Indicators (KPI)

    The following resources provide information about HCM KPIs.

    HCM Trends

    The following resources provide information about trends in measuring HCM performance.

    Additional Resources for Further Exploration

    You may use the following optional resources to further explore the Questions to Consider and assessment topics.

  • Assessment Instructions

    Note: The assessments in this course are presented in sequence and should be completed in order.Evaluate how an organization measures HCM and what it can do to improve the measurements. To do so, complete the following:

    • Select an organization with which you are very familiar. You may choose your current organization, one you have worked for in the past, or a different one.
    • Create the business context by providing a brief overview of the business goals of the organization.
    • Identify at least one workforce management practice and one workforce development practice employed in the organization. You may choose the practices from the Workforce Management and Workforce Development Practices document linked in the Resources under the Capella Resources heading or select your own.
    • Describe how the two practices support the organization’s goals.
    • Identify how the organization measures alignment of the two practices to the organizational goals, and what KPIs are used.
    • Evaluate the organization’s measurement strategy. Does it measure what the organization should be measuring? Why or why not?
    • Recommend at least one way to improve the measurement strategy, based on your evaluation. Support your recommendation with evidence from credible recent sources.

    Note: If your organization does not currently measure workforce management or workforce development practices, choose one of each types of practice from the Workforce Management and Workforce Development Practicesdocument, and provide a rationale for how the organization would benefit from measuring these two practices and the appropriate measurements.Your evaluation should follow a logical structure and be evidence based. Follow the MEAL Plan for Academic Papers(linked in the left-hand navigation menu) to help guide the organization of your response.

    Additional Requirements

    Be sure your evaluation adheres to the following guidelines:

    • Written communication: Written communication should be free of errors that detract from the overall message
    • APA formatting: Resources and in-text citations should be formatted according to APA sixth edition style and formatting.
    • Length: The evaluation should be 3–4 pages in content length. Include a separate title page and a separate references page.
    • Font and font size: Times New Roman, 12 point, double-spaced. Use Microsoft Word.
    • Number of resources: Use a minimum of two scholarly resources.

    • Using Measurement in Human Capital Management Scoring Guide

      CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED
      Evaluate human capital measurement strategies in an organization. Does not evaluate human capital measurement strategies in an organization. Evaluates human capital measurement strategies in an organization but the evaluation is unclear or incomplete. Evaluates human capital measurement strategies in an organization. Clearly and accurately evaluates human capital measurement strategies in an organization and provides strong supporting evidence indicative of critical thinking and analysis.
      Recommend human capital measurement best practices. Does not recommend human capital measurement best practices. Recommends human capital measurement best practices, but the recommendations are unclear or incomplete. Recommends human capital measurement best practices. Recommends human capital measurement best practices and supports with relevant real-world examples.
      Analyze tools and techniques used by an organization to measure human capital. Does not analyze tools and techniques used by an organization to measure human capital. Analyzes tools and techniques used by an organization to measure human capital, but the analysis is unclear or incomplete. Analyzes tools and techniques used by an organization to measure human capital. Provides well-supported analysis of the tools and techniques used by an organization to measure human capital, using appropriately formatted references that support the credibility of information presented in the analysis.
      Describe how an organization measures human capital using key performance indicators. Does not describe how an organization measures human capital using key performance indicators. Describes how an organization measures human capital using key performance indicators, but the description is unclear or incomplete. Describes how an organization measures human capital using key performance indicators. Describes how an organization measures human capital using key performance indicators and provides strong supporting evidence indicative of critical thinking and analysis.
      Write in a manner that follows a logical structure and is evidence based. Writes in a manner that does not follow logical structure, and evidence is not provided. Writes in a manner that follows a structure and is evidence based but the logic is difficult to determine or the evidence is incomplete. Writes in a manner that follows logical structure and is evidence based. Writes in a manner that follows a clear, detailed, and logical structure. Organization of ideas provides strong supporting evidence indicative of critical thinking and analysis.
      Format resources and in-text citations according to APA sixth edition style and formatting. Does not provide resources and in-text citations. Formats resources and in-text citations according to APA sixth edition style and formatting, but contains frequent errors in both style and format. Formats resources and in-text citations according to APA sixth edition style and formatting. Formats resources and in-text citations according to APA sixth edition style and formatting, without any errors

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